1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the website function properly, remember your preferences, improve security and analyse how visitors use the website.

Cookies may be set by our website or by trusted third-party services used to improve functionality, analytics and marketing performance.

2. How We Use Cookies

We use cookies and similar technologies for the following purposes:

  • to ensure the website functions correctly,
  • to manage shopping cart and checkout features,
  • to remember user preferences and settings,
  • to analyse website traffic and visitor behaviour,
  • to improve website performance and usability,
  • to provide marketing and advertising features where applicable.

3. Types of Cookies We Use

Necessary Cookies

These cookies are essential for the operation of the website and cannot be disabled in our systems. They are usually set in response to actions made by you, such as adding products to cart, logging into your account or completing checkout.

Analytics Cookies

Analytics cookies help us understand how visitors interact with the website. They allow us to analyse traffic, identify technical issues and improve user experience.

Functional Cookies

These cookies allow the website to remember your preferences and provide enhanced functionality, such as language settings or saved user choices.

Marketing Cookies

Marketing cookies may be used to display relevant advertisements and measure the effectiveness of advertising campaigns on third-party platforms.

4. Microsoft Clarity

We may use Microsoft Clarity to analyse how visitors interact with our website. Microsoft Clarity helps us improve usability, navigation and overall customer experience.

Microsoft Clarity may collect information such as:

  • mouse movements and clicks,
  • scrolling behaviour,
  • visited pages and session interactions,
  • device and browser information,
  • approximate geographic location.

Data collected through Microsoft Clarity may be displayed in the form of heatmaps and session recordings.

Microsoft Clarity is only activated after consent for analytics cookies has been given, where required by applicable law.

5. Third-Party Services

Our website may use trusted third-party services that place cookies on your device. These services may include:

  • payment providers,
  • analytics tools,
  • social media integrations,
  • marketing and advertising platforms,
  • website performance and optimisation tools.

These third parties may process personal data according to their own privacy policies.

6. Managing Cookies

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect website functionality and your shopping experience.

You may also manage cookie preferences through our cookie consent banner, where available.

7. Consent

By accepting cookies through the cookie banner, you consent to the use of cookies and similar technologies as described in this policy.

You may withdraw or modify your consent at any time through your browser settings or cookie preference settings available on the website.

8. Contact Information

If you have questions regarding this Cookie Policy or the way cookies are used on this website, please contact:

Karolina Koprowska-Podgorska
Organisation number / Org.nr: 922714061
Dr. Dedichens vei 76
0675 Oslo, Norway
E-mail: kundeservice@byluna.shop
Phone: +47 929 75 323

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in legal requirements, technologies or website functionality.

The latest version will always be available on this website.