FREQUENTLY ASKED QUESTIONS
Everything You Need to Know
Is every piece handmade?
Yes — every LUNA accessory is carefully handcrafted with attention to detail and quality.
How long does shipping take?
Orders are usually prepared and shipped within 1–3 business days.
Can I return my order?
Of course. If something isn’t right, you can contact us within 14 days of delivery.
Will sold out products return?
Selected collections may return in limited quantities depending on availability.
Do you offer gift packaging?
Yes ✨
Our jewelry is perfect for gifts and can be packed in elegant packaging.
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